These are the steps you should follow:

1. Go to the Return and exchange page, Enter your email address and the
order number on the dedicated page. (order number found in your order
confirmation email)
2. Choose Return option

3. Select the product(s) you wish to return and select the reason for the
return. ( I received the wrong Item )
4. Upload a picture of the product.

5. The picture should clearly show the item(s) condition. Please ensure that
the lighting is good and the product is in focus.
6. Once we receive the picture(s), we’ll assess the product’s condition and
get back to you within 1-3 business days.

These are the steps you should follow:

1. Go to the Return and exchange page, Enter your email address and the
order number on the dedicated page. (order number found in your order
confirmation email)
2. Choose Return option

3. Select the product(s) you wish to return and select the reason for the
return. ( defect/damged )
4. Upload a picture of the product.

5. The picture should clearly show the item(s) condition. Please ensure that
the lighting is good and the product is in focus.
6. Once we receive the picture(s), we’ll assess the product’s condition and
get back to you within 1-3 business days.

Shipping within 1-5 business days (GCC Countries)
Shipping pithing 1-10 business days (Rest of the world)
*Our carrier delivers packages( Saturday through Thursday) during business
hours (10am to 9pm)
– PAYMENT METHOD
Credit Card : K-net,Visa , MasterCard.
– IS CASH ON DELIVERY AVAILABLE (COD) ?
Credit Card : K-net,Visa , MasterCard Only available.
We understand that COD can be a convenient option for many customers,
and we apologize for any inconvenience this may cause. We have carefully
selected our payment methods to ensure the security of your transactions
and provide a smooth shopping experience.

Once an order has been confirmed, it is processed automatically, which
means it cannot be cancelled. as indicated in our Return and Exchange
Policy.
-I ordered and I want to add more item(s) in my order?

Credit Card : K-net,Visa , MasterCard.

Credit Card : K-net,Visa , MasterCard Only available.

We understand that COD can be a convenient option for many customers, and we apologize for any inconvenience this may cause. We have carefully selected our payment methods to ensure the security of your transactions and provide a smooth shopping experience.